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Gorillas develops first-time leaders with Savvi's adaptive microlearnings

CASE STUDY

76%

better at situational leadership

66%

more effective in setting goals

29%

better cooperation with superiors

60%

more effective delegation

At a Glance

Gorillas is one of the fastest growing scaleups in Europe. Confronted with the great heterogeneity of the leadership experience of the team leaders, Gorillas has introduced various training courses. 
 

Savvi was used in combination with live workshops to make the effectiveness of learning content transparent, to be able to optimize it quickly, but also to consolidate the new behaviors in the long term.

With the help of the behavior-oriented measurements from Savvi, the status of critical behavior was specifically recorded and addressed by adaptive microlearning. On the defined behavioral dimensions, participating team leaders showed, among other things, up to:

  • 76%  Improvement in adapting their leadership style to the situation

  • 66% higher Goal Setting ability score

  • 29% improved their working habits with their managers

  • 60% more effective delegation


In addition, Gorillas was able to gain a deep insight into the characteristics of strengths and growth potential in order to be able to design future training courses in a more needs-oriented manner.

Key Facts

40+

Participants

38

Microtrainings

10

Weeks

12

Behaviors

 

Savvi helped us identify the most important skills of our team leads and took our training to a new level. 

Carmen Benkö, VP People - Gorillas

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THE SITUATION

Rapid Growth led to experience heterogeneity of team leads

Gorillas is the leading quick commerce company in Europe. Since it was founded in 2020, it has grown from 5 to over 1,000 employees in just 2 years. Among them are over 40 team leads in 3 countries. 

Due to the heterogeneity of their leadership experience and commitment, Gorillas has introduced various training courses for team leads. The aim is to develop a common understanding of leadership and to equip them with the right tools. Focus topics include team engagement, goal setting and prioritization.

THE CHALLENGE

Identifying the right leadership behaviors and making them stick

The plan was for the team leads to intensify and discuss methods and frameworks such as OKR prioritization and daily check-ins in two half-day workshops led by internal trainers. Since this was the first time a comprehensive team lead development program had been implemented, the questions arose: Are we focusing on the right things? And how can we ensure that employees use our toolkit sustainably?

The Gorillas human resources team was looking for outside validation on which skills, methods and framework should take priority. As a data-driven company, they also wanted to gain insight into the effectiveness of learning content so they could quickly adapt and optimize it. It was already clear that a one-off workshop would not bring the desired result.

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THE SOLUTION

Start of a multi-week learning journey for key competencies

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Savvi first analyzed the status quo of leadership behavior. In a quick, personality test-like query, the most important leadership skills were evaluated and then prioritized. After creating transparency, the goal was to develop a 3-month learning journey for Team Leads. From Savvi's more than 250 microtraining sessions, Gorillas selected 38 that were suitable for their meetings. Less than 8 weeks after the first call, the first cohort of Team Leads began their live workshops, followed by a 3-month Savvi-based learning and implementation phase. 

With the help of Savvi, the Gorillas management team gained valuable insights into the strength profile of the average team lead, which e.g. B. shows that skills such as "adapting leadership style" and "delegating" are currently far away from e.g. "Building a learning culture". 

As part of the 3-month learning journey, the Savvi app recommends microlearning to each participant based on their individual strengths and potential. Trainees are free to choose their weekly training at any time, but can use this digital coaching to adapt their own learning journey to their competence profile and receive objective feedback on their development. For example, the gorilla team leaders preferred exercises in skills such as prioritizing and delegating. 

 

Based on the measurements of the Savvi app, there were many improvements. Depending on their commitment and regularity, team leaders achieved, for example:

  • 76% improvement in the skill "Situational Leadership"

  • 66% improvement in the skill "Goal Setting"

  • 29% improvement in the skill "Work with your superior"

  • 60% improvement in the skill "Delegating"

Furthermore, the regular recording of the development status helped to adapt the training content as needed and thus to address untapped potential in a more targeted manner. 

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